That might be a tad bit dramatic, but about 2 weeks ago my iMAC just turned off and wouldn't turn back on. Turns out that the first generation of the iMACs that came out in 2004 have a power supply problem. I was lucky because it was just the power, but if your computer completely overheats it can fry the motherboard. Apple has a iMAC G5 Repair and Extension Program, and the day after my computer fuzzed out I went to the Apple store near me and had the computer fixed (in 30 mins) for free. I paid not one red cent--which made me happy.
What I wasn't happy about is that Apple hasn't made this repair program known. I actually searched their site and couldn't find anything about it. The only reason I found the Program was I spent a half-hour googling around. I love my MAC and I'm glad it's fixed, but Apple's reluctance to do a recall or to contact purchasers to alert them to the problem is pretty shady if you ask me. The Apple Store guy said he had fixed a great number of the machines so far, and said, "Dude, when I opened your power supply ash fell out."
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